Frequently Asked Questions

What’s the catch?
There’s no catch – we are simply showing the market what the real price for data is.

Which countries will I be able to roam in using the Fonus service?
With Fonus, you may roam in the United States, Canada and Mexico. International roaming in over 200 countries and territories worldwide will be supported soon.

What is the SIM card type?
The Fonus SIM card is a 3-in-1 SIM card, coming in Standard, Micro, and Nano sizes.

Will you support eSIM capabilities?
Unfortunately, we are only providing SIM cards at the moment. eSIM support will be available soon.

Will I be able to port my current mobile number to Fonus?
You will be able to port your existing US number to Fonus. Unfortunately, you will not be able to port your existing number if it is from any country out of the United States.

Are long-distance calls and texts included as well?
Yes, you will be able to call or text any landline or mobile number in US, Canada & Mexico with no additional charges under the Fonus monthly plan.

Is there voicemail service?
Yes there is. Visual voicemail is also supported.

Can I cancel my Fonus plan at anytime?
Yes, you may cancel your monthly plan at any moment.

How can I pay the monthly price to Fonus?
You can activate and pay for your monthly service at fonus.me/activate.